UPDATE TO OUR SERVICE / COVID-19
Dear Loyal Customer,
As you may already know, a public health emergency has been declared in Ontario due to the COVID-19 pandemic.
In order to protect our most vulnerable community members, and to promote social distancing, 18Karat will be temporarily closed to the public.
If you currently have a completed repair or custom creation with us, your piece will be securely held at the store. When the high-risk period of the pandemic ends, and we return to regular business, your jewellery will be available for pick-up.
In the meantime, we are happy to address your concerns by email (firstname.lastname@example.org).Thank you for your loyalty and understanding through these unprecedented circumstances.
The 18Karat Team
March 24th 2020